| Contact Us - Help |
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This form enables you to report any problems you are having with the site, or with other members |
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If you are having difficulty using the site, please make sure you have read the help for that page carefully before submitting a problem report |
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If you are having difficulty with another member, please try messaging them first to obtain a resolution. If their behaviour continues to be abusive, inciting, libelous, slanderous or otherwise illegal, please do not hesitate to report them. We are able to access records of all meetings and messages to verify any such alleged behaviour. In accordance with the Terms and Conditions, we can immediately terminate the membership of anyone who has (in our opinion) behaved in such a way |
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In the top right hand corner are two links: |
My Account |
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Logout |
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You can update details of your account |
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Click here to logout of the site |
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Report User Problems Form
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Input details of the problem |
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| Area of Problem: |
Click on the dropdown list to select the area of the site where you are having problems |
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| Description: |
Please describe the problem as fully possible, stating which page you were on, what you were trying to do, and any error messages that you received |
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Submit
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Then click this button. Your problem will be reviewed by site staff, who will reply to your registered e-mail address with the outcome of our investigations. We aim to respond to all problems within 24 hours with either a resolution, further questions, anticipated software fix or explanation. |
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